:root {
  --fondo: #f3f1ec;
  --superficie: #ffffff;
  --tinta: #1c1b19;
  --tenue: #6d6a63;
  --linea: #e1ddd4;
  --acento: #d7261e;
  --acento-suave: #fbe9e7;
  --ok: #1f7a4d;
  --ok-suave: #e5f3ea;
  --gris-suave: #ecebe6;
  --sombra: 0 1px 2px rgba(0,0,0,.06), 0 2px 8px rgba(0,0,0,.04);
  --radio: 10px;
  --mono: 'IBM Plex Mono', ui-monospace, monospace;
  color-scheme: light;
}
* { box-sizing: border-box; }
html, body { margin: 0; height: 100%; }
body { font-family: 'IBM Plex Sans', system-ui, sans-serif; background: var(--fondo); color: var(--tinta); font-size: 14px; }
[hidden] { display: none !important; }
button, input, select, textarea { font: inherit; color: inherit; }
input, select, textarea {
  background: var(--superficie); border: 1px solid var(--linea); border-radius: 8px; padding: 8px 10px; min-height: 38px; width: 100%;
}
input:focus, select:focus, textarea:focus { outline: 2px solid var(--tinta); outline-offset: -1px; }
label { display: grid; gap: 4px; font-size: 12px; font-weight: 600; color: var(--tenue); }

.btn { border: 1px solid var(--linea); background: var(--superficie); border-radius: 8px; padding: 8px 14px; min-height: 38px; cursor: pointer; font-weight: 600; white-space: nowrap; }
.btn:hover { border-color: var(--tinta); }
.btn.primario { background: var(--tinta); color: #fff; border-color: var(--tinta); }
.btn.primario:hover { background: #000; }
.btn.peligro { color: var(--acento); }
.btn.texto { border: 0; background: none; padding: 6px 8px; color: var(--tenue); }
.btn.texto:hover { color: var(--tinta); }
.btn.wa { background: #1fa855; border-color: #1fa855; color: #fff; text-decoration: none; display: inline-flex; align-items: center; gap: 6px; }

.logo { font-weight: 700; font-size: 18px; letter-spacing: -.02em; }
.logo span { color: var(--acento); margin: 0 2px; }

/* Login */
.login { min-height: 100%; display: grid; place-items: center; padding: 16px; }
.login-card { width: min(360px, 100%); background: var(--superficie); padding: 28px; border-radius: 14px; box-shadow: var(--sombra); display: grid; gap: 14px; }
.login-card .logo { font-size: 24px; margin-bottom: 6px; }
.error { color: var(--acento); margin: 0; min-height: 1em; font-size: 13px; }

/* Barra */
.barra { display: flex; align-items: center; gap: 20px; padding: 10px 20px; background: var(--superficie); border-bottom: 1px solid var(--linea); position: sticky; top: 0; z-index: 5; }
.tabs { display: flex; gap: 4px; }
.tabs button { border: 0; background: none; padding: 8px 12px; border-radius: 8px; cursor: pointer; font-weight: 600; color: var(--tenue); }
.tabs button.activo { background: var(--gris-suave); color: var(--tinta); }
.kpis { display: flex; gap: 16px; margin-left: auto; }
.kpi { display: flex; align-items: baseline; gap: 6px; font-size: 12px; color: var(--tenue); }
.kpi b { font-family: var(--mono); font-size: 16px; color: var(--tinta); }
.kpi.alerta b { color: var(--acento); }
.usuario { display: flex; align-items: center; gap: 4px; font-weight: 600; }
.no-admin .solo-admin, .no-equipo .solo-equipo, .no-supervisa .solo-supervisa, .no-gerente .solo-gerente { display: none !important; }
button.kpi { border: 0; background: none; padding: 4px 6px; border-radius: 6px; cursor: pointer; font: inherit; }
button.kpi:hover { background: var(--gris-suave); }
.kpi.aviso b { color: #b26a00; }

/* Filtros */
.filtros { display: flex; flex-wrap: wrap; gap: 8px; padding: 14px 20px 6px; }
.filtros input { flex: 1 1 220px; }
.filtros label.en-linea { display: flex; align-items: center; gap: 6px; flex: 0 1 200px; }
.filtros label.en-linea input { flex: 1; }
.filtros select { flex: 0 1 190px; }

/* Kanban */
.kanban { display: grid; grid-auto-flow: column; grid-auto-columns: minmax(205px, 1fr); gap: 12px; padding: 10px 20px 24px; overflow-x: auto; align-items: start; min-height: calc(100vh - 130px); scroll-snap-type: x proximity; }
.columna { background: var(--gris-suave); border-radius: var(--radio); padding: 10px; min-height: 200px; scroll-snap-align: start; transition: background .15s; }
.columna.sobre { background: #dfdcd3; outline: 2px dashed var(--tenue); outline-offset: -4px; }
.col-cab { display: flex; justify-content: space-between; align-items: center; padding: 2px 4px 10px; font-weight: 700; font-size: 13px; text-transform: uppercase; letter-spacing: .04em; }
.col-total { font-family: var(--mono); font-size: 11px; color: var(--tenue); padding: 0 4px 8px; margin-top: -6px; }
.col-cab .n { font-family: var(--mono); color: var(--tenue); font-weight: 500; }
.col-ganado .col-cab { color: var(--ok); }
.col-perdido .col-cab { color: var(--tenue); }
.tarjetas { display: grid; gap: 8px; }
.vacia { color: var(--tenue); font-size: 12px; text-align: center; padding: 18px 0; }

.tarjeta { background: var(--superficie); border-radius: 8px; padding: 10px 12px; box-shadow: var(--sombra); cursor: pointer; border-left: 3px solid transparent; display: grid; gap: 6px; }
.tarjeta:hover { box-shadow: 0 0 0 1px var(--tinta); }
.tarjeta.sin-asignar { border-left-color: var(--acento); }
.tarjeta.arrastrando { opacity: .4; }
.t-nombre { font-weight: 600; display: flex; justify-content: space-between; gap: 8px; }
.t-tiempo { font-family: var(--mono); font-size: 11px; color: var(--tenue); font-weight: 500; white-space: nowrap; }
.t-modelo { color: var(--tenue); font-size: 13px; }
.t-pie { display: flex; gap: 6px; flex-wrap: wrap; align-items: center; font-size: 11px; }
.chip { background: var(--gris-suave); border-radius: 999px; padding: 2px 8px; font-weight: 600; }
.chip.canal-whatsapp { background: #e3f5ea; color: #157a3f; }
.chip.canal-messenger { background: #e6eefc; color: #2257c7; }
.chip.canal-instagram { background: #fbe8f1; color: #b0306c; }
.chip.alerta { background: var(--acento-suave); color: var(--acento); }
.chip.vend { background: transparent; border: 1px solid var(--linea); }

/* Drawer */
.drawer { position: fixed; inset: 0; z-index: 20; }
.drawer-fondo { position: absolute; inset: 0; background: rgba(20,18,15,.35); }
.drawer-panel { position: absolute; top: 0; right: 0; bottom: 0; width: min(480px, 100%); background: var(--superficie); overflow-y: auto; padding: 20px; display: grid; gap: 18px; align-content: start; box-shadow: -8px 0 24px rgba(0,0,0,.12); }
.d-cab { display: flex; justify-content: space-between; align-items: start; gap: 12px; }
.d-cab h2 { margin: 0; font-size: 20px; }
.d-sub { color: var(--tenue); margin-top: 4px; }
.d-acciones { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; }
.d-acciones .ancho { grid-column: 1 / -1; }
.d-datos { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; }
.d-datos .ancho { grid-column: 1 / -1; }
.seccion-t { font-size: 12px; font-weight: 700; text-transform: uppercase; letter-spacing: .05em; color: var(--tenue); margin: 0 0 8px; }
.resumen { background: var(--fondo); border-radius: 8px; padding: 10px 12px; white-space: pre-wrap; }
.historial { list-style: none; margin: 0; padding: 0; display: grid; gap: 10px; }
.historial li { border-left: 2px solid var(--linea); padding-left: 10px; }
.historial .h-meta { font-size: 11px; color: var(--tenue); font-family: var(--mono); }
.historial .h-mensaje { border-left-color: #1fa855; }
.historial .h-nota { border-left-color: var(--tinta); }
.historial .h-etapa, .historial .h-asignacion { color: var(--tenue); }
.historial .h-txt { white-space: pre-wrap; }
.fila { display: flex; gap: 8px; }

/* Panel usuarios */
.panel { margin: 20px; background: var(--superficie); border-radius: var(--radio); box-shadow: var(--sombra); overflow-x: auto; }
.panel-cab { display: flex; justify-content: space-between; align-items: center; padding: 14px 16px; gap: 10px; }
.panel-cab h2 { margin: 0; font-size: 18px; }
.tabla { width: 100%; border-collapse: collapse; }
.tabla th, .tabla td { text-align: left; padding: 10px 16px; border-top: 1px solid var(--linea); white-space: nowrap; }
.tabla th { font-size: 12px; color: var(--tenue); font-weight: 600; }
.tabla tr.inactivo td { color: var(--tenue); text-decoration: line-through; }
.tabla td.num { font-family: var(--mono); }

/* Modal */
dialog { border: 0; border-radius: 14px; padding: 0; width: min(440px, calc(100% - 32px)); box-shadow: 0 20px 60px rgba(0,0,0,.25); }
dialog::backdrop { background: rgba(20,18,15,.4); }
#modal-form { padding: 22px; display: grid; gap: 12px; }
#modal-form h3 { margin: 0 0 4px; }
.modal-pie { display: flex; justify-content: flex-end; gap: 8px; margin-top: 6px; }

.toast { position: fixed; bottom: 20px; left: 50%; transform: translateX(-50%); background: var(--tinta); color: #fff; padding: 10px 16px; border-radius: 8px; z-index: 50; box-shadow: var(--sombra); max-width: calc(100% - 32px); }
.toast.error { background: var(--acento); }

@media (max-width: 760px) {
  .barra { flex-wrap: wrap; padding: 10px 16px; gap: 10px; }
  .kpis { order: 3; width: 100%; margin: 0; justify-content: space-between; }
  .usuario { margin-left: auto; }
  .filtros { padding: 12px 16px 4px; }
  .filtros select, .filtros input { flex: 1 1 45%; }
  .filtros .btn { flex: 1 1 100%; }
  .kanban { grid-auto-columns: 82%; padding: 10px 16px 20px; scroll-snap-type: x mandatory; }
  .d-datos, .d-acciones { grid-template-columns: 1fr; }
  .panel { margin: 16px 0; border-radius: 0; }
}

/* Seguimiento, clasificación y origen */
.chip.seg-atrasado { background: var(--acento-suave); color: var(--acento); }
.chip.seg-hoy { background: #fff1d6; color: #8a5300; }
.chip.seg-proximo { background: transparent; border: 1px dashed var(--linea); color: var(--tenue); }
.chip.ads { background: #1c1b19; color: #fff; }
.punto { display: inline-block; width: 8px; height: 8px; border-radius: 50%; margin-right: 6px; vertical-align: middle; position: relative; top: -1px; }
.punto.caliente { background: var(--acento); }
.punto.tibio { background: #e29a1f; }
.punto.frio { background: #6c8fb3; }

.aviso-filtro { background: #e6eefc; color: #1d3f86; border-radius: 8px; padding: 10px 12px; font-size: 13px; line-height: 1.45; }
.caja { background: var(--fondo); border-radius: 10px; padding: 12px; }
.ayuda { margin: -4px 0 0; color: var(--tenue); font-size: 12px; }
label.check { display: flex; gap: 8px; align-items: center; font-weight: 600; color: var(--tinta); font-size: 14px; }
label.check input { width: auto; min-height: 0; }
dialog.ancho { width: min(620px, calc(100% - 32px)); }
.historial .h-respuesta { border-left-color: #1fa855; background: #f1faf4; border-radius: 0 6px 6px 0; padding: 4px 10px; }
.historial .h-contacto { border-left-color: #e29a1f; }
.historial .h-creado { color: var(--tenue); }

/* Métricas */
#metricas { padding: 6px 20px 30px; display: grid; gap: 16px; }
.tiles { display: grid; grid-template-columns: repeat(auto-fit, minmax(160px, 1fr)); gap: 10px; }
.tile { background: var(--superficie); border-radius: var(--radio); box-shadow: var(--sombra); padding: 12px 14px; display: grid; gap: 2px; }
.tile span { font-size: 12px; color: var(--tenue); font-weight: 600; }
.tile b { font-family: var(--mono); font-size: 22px; font-weight: 500; }
.tile small { color: var(--tenue); font-size: 11px; }
.tile.malo b { color: var(--acento); }
.rejilla { display: grid; grid-template-columns: repeat(auto-fit, minmax(min(560px, 100%), 1fr)); gap: 16px; align-items: start; }
.rejilla .panel { margin: 0; }
.embudo { padding: 4px 16px 16px; display: grid; gap: 8px; }
.barra-fila { display: grid; grid-template-columns: 120px 1fr 36px; align-items: center; gap: 10px; font-size: 13px; }
.barra-fila b { font-family: var(--mono); font-weight: 500; text-align: right; }
.barra-pista { background: var(--gris-suave); border-radius: 4px; height: 14px; overflow: hidden; }
.barra-relleno { height: 100%; background: var(--tinta); border-radius: 4px; min-width: 2px; }
.barra-relleno.e-ganado { background: var(--ok); }
.barra-relleno.e-perdido { background: #b9b5ab; }
.tabla td.rojo { color: var(--acento); font-weight: 600; }
.panel .vacia { padding: 0 16px 16px; text-align: left; }

@media (max-width: 760px) {
  .rejilla { grid-template-columns: 1fr; }
  #metricas { padding: 6px 0 24px; }
  .tiles { padding: 0 16px; }
  .filtros label.en-linea { flex: 1 1 45%; }
}

/* Conexiones */
#vista-conexiones .panel + .panel { margin-top: 0; }
.panel-cab .ayuda { margin: 4px 0 0; }
.tabla .sub { font-size: 12px; color: var(--tenue); margin-top: 2px; white-space: normal; }
.tabla td .wa-input { max-width: 260px; font-family: var(--mono); }
.tabla .vacia { color: var(--tenue); text-align: center; padding: 20px; }
.webhook-info { padding: 0 16px 16px; display: grid; gap: 8px; }
.webhook-info input { font-family: var(--mono); font-size: 13px; }
code { font-family: var(--mono); font-size: 12px; background: var(--gris-suave); padding: 1px 5px; border-radius: 4px; }
details.guia { background: var(--fondo); border-radius: 8px; padding: 10px 12px; font-size: 13px; }
details.guia summary { cursor: pointer; font-weight: 600; }
details.guia ol { margin: 10px 0 0; padding-left: 20px; display: grid; gap: 6px; line-height: 1.45; }
.tabla-scroll { max-height: 52vh; overflow: auto; border: 1px solid var(--linea); border-radius: 8px; }
.tabla.compacta th, .tabla.compacta td { padding: 8px 10px; white-space: normal; vertical-align: top; }
.tabla.compacta tr:first-child td { border-top: 0; }
.tabla.compacta select { min-width: 140px; }
.tabla.compacta input[type=checkbox] { width: 18px; height: 18px; min-height: 0; margin-top: 2px; }
.resultados { list-style: none; padding: 0; margin: 0; display: grid; gap: 6px; }
.resultados .ok { color: var(--ok); }
.resultados .mal { color: var(--acento); }

/* Campana de notificaciones */
.campana-wrap { position: relative; }
.campana { position: relative; border: 0; background: none; width: 40px; height: 40px; border-radius: 10px; display: grid; place-items: center; cursor: pointer; color: var(--tenue); }
.campana:hover { background: var(--gris-suave); color: var(--tinta); }
.campana.con-avisos { color: var(--tinta); }
.campana-n { position: absolute; top: 4px; right: 3px; min-width: 18px; height: 18px; padding: 0 5px; border-radius: 999px; background: var(--acento); color: #fff; font-size: 11px; font-weight: 700; display: grid; place-items: center; border: 2px solid var(--superficie); }
.campana-panel { position: absolute; right: 0; top: calc(100% + 8px); width: min(380px, calc(100vw - 32px)); background: var(--superficie); border-radius: 12px; box-shadow: 0 12px 40px rgba(0,0,0,.18); z-index: 30; overflow: hidden; }
.campana-cab { display: flex; justify-content: space-between; align-items: center; padding: 10px 12px 10px 16px; border-bottom: 1px solid var(--linea); }
#campana-lista { list-style: none; margin: 0; padding: 0; max-height: 60vh; overflow-y: auto; }
#campana-lista li { display: grid; grid-template-columns: 24px 1fr; gap: 8px; padding: 12px 16px; border-bottom: 1px solid var(--linea); cursor: pointer; font-size: 13px; line-height: 1.4; }
#campana-lista li:hover { background: var(--fondo); }
#campana-lista li.sin-leer { background: #fdf3f2; }
#campana-lista li.sin-leer .txt { font-weight: 600; }
#campana-lista li.vacio { display: block; color: var(--tenue); text-align: center; cursor: default; }
#campana-lista .cuando { display: block; font-family: var(--mono); font-size: 11px; color: var(--tenue); margin-top: 2px; }
.aviso-notif { position: fixed; top: 70px; right: 20px; z-index: 60; display: flex; gap: 10px; align-items: flex-start; text-align: left; max-width: min(360px, calc(100vw - 32px)); background: var(--tinta); color: #fff; border: 0; border-radius: 12px; padding: 14px 16px; box-shadow: 0 12px 40px rgba(0,0,0,.25); cursor: pointer; font: inherit; animation: entra .25s ease-out; }
.aviso-notif small { display: block; opacity: .7; margin-top: 2px; font-size: 12px; }
.aviso-notif.saliendo { opacity: 0; transform: translateY(-8px); transition: all .5s; }
@keyframes entra { from { opacity: 0; transform: translateY(-8px); } to { opacity: 1; transform: none; } }

/* Mi agencia */
#agencia { padding: 0 0 24px; }
#agencia .panel + .panel { margin-top: 0; }
.tabla-scroll-x { overflow-x: auto; }
.btn.enlace { padding: 0; min-height: 0; color: var(--tinta); font-weight: 600; text-decoration: underline; text-underline-offset: 3px; }
.feed { list-style: none; margin: 0; padding: 0 16px 16px; display: grid; gap: 12px; }
.feed li { border-left: 2px solid var(--linea); padding-left: 10px; cursor: pointer; font-size: 13px; }
.feed li:hover { border-left-color: var(--tinta); }
.feed .feed-det { color: var(--tenue); white-space: pre-wrap; }
.feed .vacia { border: 0; cursor: default; }
@media (max-width: 760px) { .aviso-notif { top: auto; bottom: 20px; right: 16px; } }
@media (max-width: 760px) {
  .campana-panel { position: fixed; left: 16px; right: 16px; top: 64px; width: auto; }
}

.aviso-dup { background: #fff1d6; color: #6b4100; border-radius: 8px; padding: 12px 14px; margin: 0; line-height: 1.45; }

/* Historial: color por canal */
.historial .h-mensaje.c-messenger, .historial .h-mensaje.c-instagram { border-left-color: #2257c7; }
.historial .h-respuesta.c-messenger, .historial .h-respuesta.c-instagram { border-left-color: #2257c7; background: #eef3fd; }

/* Estancados */
.chip.estancado { background: #f1e7ff; color: #6a2fb5; }
.tarjeta.es-estancado { box-shadow: 0 0 0 1px #d8c2fb, var(--sombra); }
.reglas { display: grid; grid-template-columns: repeat(auto-fit, minmax(170px, 1fr)); gap: 12px; padding: 0 16px 16px; }
.reglas .fila { align-items: center; }
.reglas input { max-width: 110px; }
.sufijo { color: var(--tenue); font-weight: 500; font-size: 13px; }
#vista-usuarios .panel + .panel { margin-top: 0; }

/* Metas */
.kpi.meta { display: inline-flex; align-items: center; gap: 6px; }
.meta-barra { display: inline-block; width: 56px; height: 6px; background: var(--gris-suave); border-radius: 3px; overflow: hidden; }
.meta-barra span { display: block; height: 100%; background: var(--ok); }
.meta-input { width: 80px; min-height: 34px; padding: 4px 8px; font-family: var(--mono); }
.avance { display: flex; align-items: center; gap: 8px; min-width: 160px; }
.avance b { font-family: var(--mono); font-weight: 500; font-size: 13px; min-width: 42px; text-align: right; }
.avance-pista { flex: 1; height: 10px; background: var(--gris-suave); border-radius: 5px; overflow: hidden; }
.avance-relleno { height: 100%; border-radius: 5px; background: var(--tinta); }
.avance-relleno.ok { background: var(--ok); }
.avance-relleno.medio { background: #e29a1f; }
.avance-relleno.bajo { background: var(--acento); }
.tabla td.pos { color: var(--tenue); width: 32px; }
.metas-pie { padding: 0 16px 14px; margin: 8px 0 0; }
#panel-metas-admin { margin: 0; }
#vista-agencia .panel + .panel { margin-top: 0; }

/* Avisos al celular */
.push-caja { padding: 12px 16px; border-bottom: 1px solid var(--linea); background: var(--fondo); display: grid; gap: 8px; font-size: 13px; line-height: 1.45; }
.push-caja ol { margin: 0; padding-left: 18px; display: grid; gap: 2px; }
.push-caja small { color: var(--tenue); }
.push-caja .btn.primario { justify-self: start; }
.push-on { color: var(--ok); font-weight: 600; }
.push-caja .fila { gap: 4px; }
@media (max-width: 760px) {
  .kpis { flex-wrap: wrap; justify-content: flex-start; gap: 4px 10px; }
  .kpi { font-size: 12px; }
  .kpi b { font-size: 15px; }
  .meta-barra { width: 40px; }
}

.modal-pie { flex-wrap: wrap; }
#modal-form p { margin: 0; line-height: 1.5; }

.zona-peligro { border-top: 1px solid var(--linea); padding-top: 14px; display: flex; flex-wrap: wrap; gap: 10px; align-items: center; }
.zona-peligro .ayuda { margin: 0; }
.btn.peligro { border-color: #f0c9c6; }
.btn.peligro:hover { border-color: var(--acento); background: var(--acento-suave); }
.btn.confirmar-peligro { background: var(--acento); border-color: var(--acento); color: #fff; }
.btn.confirmar-peligro:hover { background: #b51e17; }